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PR3 CX Genie - Pass Release Log
| No. | Release Version | Category | Feature Title |
|---|---|---|---|
| 1 | V.2.3.0 | Social Integration full for WhatsApp | |
| 2 | Social Integration full for Facebook Messenger | ||
| 3 | Actions with Images | ||
| 4 | Shortcut will conflict with AI suggestion | ||
| 5 | [Telegram] Conversations by Chat session | ||
| 6 | Time variable in Condition | ||
| 7 | Bot Level CA v2.1 | ||
| 8 | Turn off chat with DB | ||
| 9 | OOM patch + search term opt | ||
| 10 | V.2.4.0 | 1. Set Tag Block in Workflow | |
| 11 | 4. Custom Authentication v2.2 | ||
| 12 | Auto close when Agents take over (CE-85) | ||
| 13 | CE-297: Upload PDF option for chat widget / chat web - Baji 6s Team | ||
| 14 | CE-300: Fractional timezone | ||
| 15 | CE-301: Video re-appears after send successfully | ||
| 16 | CE-302: Better filter to find Closed conversation | ||
| 17 | CE-303: Cursor Auto Focus | ||
| 18 | V.2.4.1 | CE-369: Facebook Messenger Improvement v1.1 | |
| 19 | V.2.5.0 | Payment Workflow | [Form Builder] Customer result link |
| 20 | Payment Workflow | [Form Builder] Customer Permission + Customer Sharing View | |
| 21 | Payment Workflow | [Form Builder x Result] Search Enhancement - Search by Transaction ID, Agent Number, and other custom fields | |
| 22 | Payment Workflow | [Form Builder x Sharing] Search Enhancement: Add Search Bar & Search by Transaction ID, Agent Number, and other custom fields | |
| 23 | Payment Workflow | [Form Builder x Sharing] Add Members Enhancement in Sharing Permission for Agent | |
| 24 | Payment Workflow | [Form Builder x Sharing] Remove Members from a Role in Form Result Sharing | |
| 25 | Payment Workflow | [Form Builder x Automation] Send To Members By Telegram | |
| 26 | Payment Workflow | [Form Builder] Create FormBuilder Enhancement: Add dependent Field | |
| 27 | Payment Workflow | [Form Builder] Sharing in Result - Display Activity log | |
| 28 | Payment Workflow | [Form Builder x Sharing] Conditions enhancement: Import by CSV file | |
| 29 | Payment Workflow | [Form Builder] New design for Create FormBuilder | |
| 30 | Payment Workflow | [Form Builder] Assigned agents/Sharing agents can update status quickly in row | |
| 31 | Payment Workflow | [FB x Automation] Batch Upload - Send to Members (Telegram) | |
| 32 | Payment Workflow | [FB x Sharing] Enhance: Set permission View to Submitter, Submit Time field | |
| 33 | Payment Workflow | [FB] Result: Send Telegram Message to PG Agents | |
| 34 | Payment Workflow | [FB x Workflow] Get the API from 3rd party to sync the data, and allow system to filter/match the info | |
| 35 | Payment Workflow | [Chat] Display the list result with status & link | |
| 36 | Payment Workflow | [Chat] Customer click the result link to navigate to Result Detail Interface | |
| 37 | Payment Workflow | [Workflow] API Flow: getResults by Customer information | |
| 38 | Payment Workflow | [Workflow] Detect user login or not | |
| 39 | Payment Workflow | [Workflow] Customer CA information | |
| 40 | Support Center | [SC] Manage Support Center | |
| 41 | Support Center | [SC - Settings] Support Language | |
| 42 | Support Center | [SC - Settings] Ticket settings | |
| 43 | Support Center | [SC - Settings] Appearance | |
| 44 | Support Center | [SC] Search in Support Center | |
| 45 | Support Center | [SC] Publish Support Center | |
| 46 | Support Center | Create new topic | |
| 47 | Support Center | Edit a Topic | |
| 48 | Support Center | Delete a Topic | |
| 49 | Support Center | Publish/Unpublish a Topic | |
| 50 | Support Center | DisplayTopics | |
| 51 | Support Center | Folder layout in Topic details | |
| 52 | Support Center | Create new folder | |
| 53 | Support Center | Folder details | |
| 54 | Support Center | Edit folder | |
| 55 | Support Center | Publish/unpublish a folder | |
| 56 | Support Center | Order folders inside a topic | |
| 57 | Support Center | Folder Drag & Drop | |
| 58 | Support Center | Move Folders within Topic | |
| 59 | Support Center | Filter folder in topic | |
| 60 | Support Center | Delete a folder | |
| 61 | Support Center | Create new article | |
| 62 | Support Center | Article details | |
| 63 | Support Center | Publish/unpublished an article | |
| 64 | Support Center | Order articles inside a folder | |
| 65 | Support Center | Filter articles in folder | |
| 66 | Support Center | Delete an article | |
| 67 | Support Center | Move Article | |
| 68 | Support Center | Edit Article | |
| 69 | Support Center | Layout of the Portal | |
| 70 | Support Center | Topic details | |
| 71 | Support Center | Responsive Portal in many resolution/devices | |
| 72 | Support Center | 404 error page | |
| 73 | Support Center | CE-149: [SC] Roles & Permissions | |
| 74 | Support Center | CE-156: [SC - Portal] Article details | |
| 75 | Support Center | CE-157: [SC - Ticket submit] Manage & Submit ticket | |
| 76 | Support Center | CE-150: [SC - Ticket submit] Ticket settings in Bot details | |
| 77 | Support Center | CE-256: [SC - Custom Domain] Full Flow | |
| 78 | Support Center | CE-257: [SC - Preview] Implement full preview feature | |
| 79 | CE-145: Auto reply based on chat session | ||
| 80 | CE-151: TG group chat (communicate chat) | ||
| 81 | CE-122: Member Report v1.1 | ||
| 82 | CE-160: Condition component - All Customer and Metadata variables | ||
| 83 | CE-166: Confirmation Box in Knowledge Base/Workflow | ||
| 84 | CE-167: Route component - All Customer and Metadata variables | ||
| 85 | CE-164: [MWA/Route/FAQ] “Action” can adjust sequence | ||
| 86 | CE-405: Chat session ID | ||
| 87 | V.2.6.0 | Report accuracy v1.1 (CSAT + Availability) | |
| 88 | [Security] SSO Login | ||
| 89 | [Security] Multi-factor Authentication | ||
| 90 | Report accuracy v1.0 (Performance) | ||
| 91 | Audience to receive Facebook token expire notification | ||
| 92 | [Workflow] Trigger By Action on Messenger & Telegram | ||
| 93 | Support Center | [SC - Portal] Search articles | |
| 94 | [Help Desk] Conversation Title Settings | ||
| 95 | [Workflow] Error message when Workflow is changed | ||
| 96 | [Data Center v1.2]: Export DI data [currency/VIP/DI user id] | ||
| 97 | Role & Permission Ver 2.1 | ||
| 98 | Member Report v1.2 | ||
| 99 | *[Workflow] Workflow Version | ||
| 100 | Application Alert Setup 1.0 | ||
| 101 | [Settings] New workspace turn off every email/notification by default | ||
| 102 | [Pfm] Apply Cache for Shortcut | ||
| 103 | [Pfm - 5k] Deploy new socket gateway solution | ||
| 104 | Optimize Launchdarkly api calls from widget, delay till open chat frame | ||
| 105 | Optimize socket connection, delay socket connection until start chat widget | ||
| 106 | [Portal] setup i18n and translate static text | ||
| 107 | Move các improve của saas qua ENT | ||
| 108 | V.2.7.0 | *[Workflow] A/B testing block | |
| 109 | Telegram Group Chat - Forward a message to another user or group | ||
| 110 | [Data Center] Export Ticket data | ||
| 111 | Payment Workflow | [PW] Allow Agents to View and Submit Client FormBuilder from Helpdesk | |
| 112 | Payment Workflow | [PW] Refresh Result page every 15 secs | |
| 113 | Payment Workflow | [PW] Form Builder Text Field condition setting | |
| 114 | Payment Workflow | [PW] Color-coded status indicators | |
| 115 | *[Shortcut] Action in Shortcut: Send ticket form | ||
| 116 | *[Ticket] Ticket activity log | ||
| 117 | [Workflow] Send ticket form block | ||
| 118 | Hide “Create ticket” button on Ticket portal | ||
| 119 | Chat Web x CA | ||
| 120 | *[Ticket] Ticket customized template | ||
| 121 | CE-665: [Workflow] Set Tag can be applicable to 3rd party chats | ||
| 122 | *[Ticket/Help Desk] Private note | ||
| 123 | V.2.7.1 | Payment Workflow | [PW][API] HTPay integration |
| 124 | V.2.8.0 | CE-921 – [Shortcut] Action: Collect Feedback | |
| 125 | CE-664 – [Shortcut] Ticket Shortcut (reuse Help Desk source) | ||
| 126 | CE-918 – [PW] SOS Button | ||
| 127 | CE-917 – [SC] Support table format | ||
| 128 | Payment Workflow | CE-912 – [PW] Display Dependent Fields in Result Table (Shared Agent View) | |
| 129 | CE-920 – [Chat Center v1.0] Announcement | ||
| 130 | CE-914 – [IMPLEMENT] [PW] Bouncing Ball Deposit Method | ||
| 131 | *[Workflow] Wait block | ||
| 132 | [Payment Interface] Improvement | ||
| 133 | V.2.9.0 | [URGENT] [Crickex] Status / Remark: These two fields need an activity log display on the fields | |
| 134 | Zalo Integration | ||
| 135 | WhatsApp can support workflow | ||
| 136 | HelpDesk UX optimize | ||
| 137 | *[Workflow] Follow up conversation | ||
| 138 | Data Center v1.5: Ticket metrics & CSAT | ||
| 139 | *[Workflow] Wait for chat | ||
| 140 | *[Workflow] AI Instruction | ||
| 141 | Bulk close chat | ||
| 142 | Roles & permission: Bulk insert agents | ||
| 143 | Payment Workflow | [PW] Conditions in Role Sharing: Enhance to support Multiple Value | |
| 144 | Data Center v1.4: Agent performance (1 of 3) | ||
| 145 | *[Workflow] Wait block | ||
| 146 | Payment Workflow | [Payment Interface] Improvement | |
| 147 | [Web Chat] Clear FE chat message after CS close conversation |