PR3 Release Note

This is an old revision of the document!


Release Plan

V.2.9.0

Release Items:

  • CE-1061 - [Help Desk] UX optimize
  • CE-1059 - [Workflow] Follow-up conversation
  • CE-1050 - [Data Center v1.5] Ticket metrics & CSAT
  • CE-1060 - [Workflow] Wait for chat
  • CE-1058 - [Workflow] AI Instruction
  • CE-1057 - Bulk close chat
  • CE-1055 - [Roles & Permission] Bulk insert agents
  • CE-1054 - [Payment Workflow] Conditions in Role Sharing: Enhance to support Multiple
  • CE-1049 - [Data Center v1.4] Agent performance (1 of 3)
  • CE-474 - [Workflow] Wait block
  • CE-910 - [Payment Interface] Improvement

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