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Table of Contents
Release Plan
V.2.9.0
Release Items:
- CE-1061 - [Help Desk] UX optimize
- CE-1059 - [Workflow] Follow-up conversation
- CE-1050 - [Data Center v1.5] Ticket metrics & CSAT
- CE-1060 - [Workflow] Wait for chat
- CE-1058 - [Workflow] AI Instruction
- CE-1057 - Bulk close chat
- CE-1055 - [Roles & Permission] Bulk insert agents
- CE-1054 - [Payment Workflow] Conditions in Role Sharing: Enhance to support Multiple
- CE-1049 - [Data Center v1.4] Agent performance (1 of 3)
- CE-474 - [Workflow] Wait block
- CE-910 - [Payment Interface] Improvement
Payment Workflow
V.2.10.0
| Name | Module | Estimate | Stage |
|---|---|---|---|
| Form Record Create/Update/Query by API | /Form Builder/Form Result | 13sp | Planned |
| API-005: Archive Form Entry (Internal Use Only) | /Form Builder/Form Result | 1sp | Planned |
| API-004: Query Form Entries | /Form Builder/Form Result | 3sp | Planned |
| API-003: Update Form Entry | /Form Builder/Form Result | 3sp | Planned |
| API-002: Create Form Entry | /Form Builder/Form Result | 3sp | Planned |
| API-001: Get Field Metadata | /Form Builder/Form Result | 0sp | Planned |
| HTPay Automation optimize | /3rd Party API | 0sp | Planned |
| Create missing deposit through live chat interface | /3rd Party API | 0sp | Planned |