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Table of Contents
PR3 CX Genie Wellcome
V2.8.1
Release Items:
- [Payment] History Log: Display the last update items
V2.8.0
Release Items:
- [Shortcut] Ticket Shortcut: Allows calling out the shortcut list in Ticket and managing the conversation.
- [Shortcut] Action – Collect Feedback: The system now supports a new shortcut action to send a CSAT form to clients during the conversation.
- [Workflow] Form Builder Assist Button: When setting up a Form Builder component in a workflow, you can now provide an assist button, enabling clients to skip the workflow if they are unsure how to submit the form.
- [Chat Center] Advertisement v1.0: Brands can now set up announcements or promotional messages to be displayed to clients when using the live chat widget.